01 Overview

StaticPro Electrostatic Coatings (“StaticPro,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy applies to information collected through our website, online forms, quote requests, phone calls, text messages, emails, social media pages, advertising campaigns, customer communications, and any related services we provide.

By using our website, submitting information, requesting a quote, communicating with us, or opting into communications, you acknowledge that your information may be handled as described in this Privacy Policy.

02 Information We Collect

We may collect information directly from you, automatically through website technology, and from service providers or advertising platforms that help us operate our business and marketing campaigns.

Information You Provide

• Name, company name, job title, and contact details such as phone number, email address, and mailing address.
• Property, project, service, or quote request details, including surface type, location, building type, photos, uploaded files, and service preferences.
• Communication history, including emails, text messages, form submissions, phone call details, voicemails, chat messages, appointment requests, and customer service notes.
• Marketing preferences, communication consent, opt-in status, opt-out requests, and preferred contact methods.
• Payment, billing, or transaction-related information if you purchase services, request invoicing, or work with us as a customer.

Information Collected Automatically

• Device and browser information, IP address, approximate location, operating system, referring website, pages visited, time on page, form interactions, and website activity.
• Cookie, analytics, tracking pixel, advertising, and conversion data used to understand website performance and measure marketing results.
• Lead source information, such as whether you found us through Google, social media, paid advertising, referral links, email campaigns, or direct website visits.

Information From Third Parties

• Advertising platforms, analytics providers, CRM tools, call tracking tools, scheduling tools, form providers, and social media platforms.
• Publicly available business information, referral sources, vendor information, or customer-provided project information.

03 How We Use Information

We use collected information to operate StaticPro, provide services, respond to inquiries, manage customer relationships, improve our website, and conduct lawful marketing.

• Respond to quote requests, service inquiries, calls, emails, text messages, appointment requests, and customer support needs.
• Prepare estimates, schedule consultations, coordinate service details, confirm appointments, and manage active or completed projects.
• Send service-related messages, appointment reminders, project updates, administrative notices, invoices, and customer support communications.
• Send promotional communications, newsletters, offers, service reminders, educational content, and follow-up marketing when permitted by law or consent.
• Measure website traffic, advertising performance, campaign conversions, user behavior, and content effectiveness.
• Improve our website, services, marketing, customer experience, lead response process, and business operations.
• Protect against fraud, misuse, spam, security threats, unauthorized activity, legal claims, and violations of our policies.
• Comply with legal obligations, enforce agreements, maintain records, and respond to lawful requests.

04 Marketing Communications

StaticPro may use your information to send marketing communications about electrostatic coating, on-site metal refinishing, commercial coating services, cabinet and fixture refinishing, maintenance solutions, promotions, company updates, educational content, and related services.

Email Marketing

If you provide your email address or opt into email communications, we may send promotional emails, service updates, newsletters, offers, reminders, and follow-up messages. Marketing emails may include an unsubscribe option or other instructions for opting out.

Marketing Opt-Outs

You may opt out of marketing emails by using the unsubscribe link in an email or contacting us directly. We may still send non-marketing communications, such as appointment updates, quote responses, transaction records, service notices, safety messages, or legally required notices.

Advertising Audiences

We may use customer or lead information to create custom audiences, lookalike audiences, retargeting audiences, conversion tracking, and advertising measurement through platforms such as Google, Meta, Instagram, Facebook, YouTube, or similar advertising networks.

05 Text Messages, Calls & Phone Consent

When you provide your phone number to StaticPro through our website, forms, advertisements, phone calls, social media, email, or other communication channels, we may use that number to contact you about your inquiry, quote request, appointment, project, service, customer support issue, or marketing communications where permitted.

SMS / Text Message Communications

By opting into text messages from StaticPro, you agree that StaticPro may send text messages to the phone number you provided. Messages may include quote follow-ups, appointment reminders, service updates, customer support, promotional offers, marketing messages, review requests, and related communications.

• Message frequency may vary.
• Message and data rates may apply.
• Text STOP to cancel future text messages.
• Text HELP or contact us for assistance.
• Consent to receive marketing text messages is not a condition of purchase.
• You may revoke consent at any time through any reasonable method that clearly tells us you no longer want to receive marketing texts or calls.

Phone Calls

StaticPro may contact you by phone for quote requests, scheduling, service updates, customer support, account matters, and marketing communications where permitted by law. Calls may be made by our team, service providers, call tracking systems, or other business tools.

Automated, Prerecorded, or AI-Assisted Communications

Where permitted by law and/or where required consent has been obtained, StaticPro may use automated dialing technology, prerecorded messages, artificial voice messages, AI-assisted communication tools, or similar technology for service-related or marketing purposes.

Mobile Information Sharing Notice

StaticPro does not sell mobile opt-in information. Mobile phone numbers, SMS consent records, and text messaging opt-in data will not be shared with third parties or affiliates for their own marketing or promotional purposes. This does not prevent us from sharing information with service providers who help us send messages, operate our systems, deliver customer support, maintain security, or comply with the law, provided they are not permitted to use that information for their own independent marketing.

06 Cookies, Pixels, Analytics & Advertising

StaticPro may use cookies, pixels, tags, scripts, analytics tools, call tracking, form tracking, and advertising technologies to operate the website, improve performance, understand visitor behavior, measure conversions, and deliver relevant marketing.

Examples of Tracking Technologies

• Website cookies that remember preferences, support functionality, and measure site activity.
• Analytics tools that help us understand traffic sources, page visits, user behavior, and website performance.
• Advertising pixels and conversion tags that help measure ad performance and build remarketing audiences.
• Call tracking and form tracking tools that help identify which campaigns generated inquiries.
• CRM and marketing automation tools that help organize leads, follow-ups, and customer communications.

Your Choices

You may control cookies through your browser settings. You may also use privacy controls made available by advertising platforms, browsers, device settings, and applicable privacy laws. Blocking cookies may affect certain website features, analytics, forms, or tracking functions.

07 Social Media

StaticPro may maintain social media pages, profiles, ads, videos, posts, and campaigns on platforms such as Facebook, Instagram, YouTube, Google, TikTok, LinkedIn, or similar platforms. If you interact with our social media pages or ads, we may collect or receive information related to that interaction.

• Public profile information, comments, likes, follows, messages, shares, and engagement activity.
• Lead form submissions, direct messages, ad responses, quote requests, and campaign interactions.
• Audience, analytics, performance, and conversion data provided by social media platforms.

Social media platforms have their own privacy policies and data practices. Your use of those platforms is governed by their terms, privacy settings, and policies.

08 How We Share Information

StaticPro may share information only as needed to operate our business, provide services, manage communications, process requests, advertise responsibly, protect our company, or comply with the law.

We May Share Information With:

• Service providers, vendors, contractors, CRM platforms, website hosts, payment processors, scheduling tools, email providers, SMS providers, phone systems, analytics platforms, advertising platforms, and IT support providers.
• Advertising and analytics partners for measurement, retargeting, conversion tracking, audience development, and campaign optimization.
• Professional advisors such as attorneys, accountants, insurers, cybersecurity providers, and business consultants.
• Government authorities, law enforcement, courts, regulators, or other parties when required by law or necessary to protect rights, safety, property, or legal interests.
• Business transfer parties in connection with a merger, acquisition, sale, financing, restructuring, or transfer of some or all business assets.

No Sale of Personal Information for Money

StaticPro does not sell personal information for direct monetary payment. However, certain privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly enough to include some advertising, analytics, retargeting, or cookie-based activity. Where required by applicable law, you may request to opt out of such activities.

09 Your Privacy Rights

Depending on where you live and the laws that apply, you may have certain privacy rights regarding your personal information.

• Request access to the personal information we maintain about you.
• Request correction of inaccurate or outdated information.
• Request deletion of certain personal information, subject to legal and operational exceptions.
• Request that we stop sending marketing emails, texts, or calls.
• Opt out of certain targeted advertising, sale, or sharing activities where required by applicable law.
• Withdraw consent where processing is based on consent.
• Appeal a privacy request decision where applicable law provides that right.

How To Submit A Request

To submit a privacy request, contact us using the information at the bottom of this page. We may need to verify your identity before processing certain requests. We will respond within the timeframe required by applicable law.

Authorized Agents

Where permitted by law, you may designate an authorized agent to submit a privacy request on your behalf. We may request proof that the agent is authorized to act for you and may require identity verification.

10 Security & Retention

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. However, no website, system, transmission, or storage method can be guaranteed to be completely secure.

Retention

We retain personal information for as long as reasonably necessary to provide services, respond to inquiries, manage customer relationships, maintain records, conduct marketing, resolve disputes, enforce agreements, comply with legal obligations, and support legitimate business purposes.

Data Accuracy

If your information changes, please contact us so we can update our records and communicate with you properly.

11 Children’s Privacy

StaticPro’s website and services are intended for adults, property owners, businesses, contractors, facility managers, and individuals seeking coating or refinishing services. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

12 External Links

Our website, emails, ads, or social media pages may link to third-party websites, platforms, or services. StaticPro is not responsible for the privacy practices, content, policies, or security of third-party websites. We encourage you to review their privacy policies before providing information.

13 Changes To This Privacy Policy

StaticPro may update this Privacy Policy from time to time. When we update the policy, we will revise the “Last Updated” date at the top of this page. Your continued use of our website or services after changes are posted means you acknowledge the updated policy.